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Shipping Policy

We provide PAN India delivery service and cover 18500+ PIN Codes. Customers can easily check the serviceable PIN and Estimated Delivery Time on the Product, Cart, and Checkout pages.

We offer Free Shipping for most of our products that are mentioned on the product pages. However, on some products, we charge shipping charges due to their heavy weight and dimensions.

 

Shipping charges applicable to the product are displayed on the checkout page. In terms of shipping charges, we try to charge the lowest amount possible for the convenience of our customers.

By placing an order through krgkart.com, you agree to the terms and conditions set out below. These are provided to ensure that both parties are aware of and agree to this arrangement to mutually protect and set expectations on our service.

General

Subject to stock availability. We strive to maintain accurate stock counts on our website but stock discrepancies may occur from time to time and we may not be able to meet all of your items at the time of purchase. In this instance, we will complete the products available to you, and contact you about whether you would prefer to wait to restock the ordered item back or if you would prefer for us to process the refund.

Before dispatching any order we check the products thoroughly, after passing through the final round of quality checks, they are packed and handed over to our trusted courier partners.

Shipping Costs

Shipping cost is calculated during checkout based on the weight, dimensions and destination of the item in the order. Payment for shipping will be collected with the purchase.

Delivery Terms

In general, orders are dispatched only through registered domestic reputed courier companies. Once the order is dispatched, the customer will be notified through email, SMS or call. Krgkart or the courier partner will update the customer for further delivery updates.

Customers can also track the delivery status of the product through the tracking ID provided by krgkart.

It takes 3-7 working days for our courier partners to deliver the order to all serviceable pin codes in India. Delivery may take longer under certain circumstances, the courier partner or we (krgkart) may contact the customer and let them know the exact reason for the same.

Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

Returns

krgkart.com will happily accept returns only if the package got damaged during the shipment. krgkart.com will not accept any return or exchange if the product package seal is broken. Please make a video of the parcel before opening it for further convenience. Please contact us within 24 hours after the product is delivered to you to initiate a return or exchange. Please read our Return Policy page for more details.

*krgkart.com reserves the right to change/update/remove any content on this page without any prior notice.

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Available Offers to Save Extra

 Payment Offer: 2% Instant Discount on UPI and bank Transfer Payments.

 KRG2024: Use this code to get Rs 100 off on orders above Rs 1000

 XMAS150: Use this code to get Rs 150 off on orders above Rs 2499

KRGKART PayLater: Split Your Payment in 3 No-Cost EMI. One-time PG fee apply. T & C

Krgkart Pay Later
Term & Conditions
  • ♦ KRGKart Pay Later is currently available for order values up to Rs.15000 with Zero Processing Fee, No Documentation, and 3 No Cost EMIs.

*One-time payment gateway fee of 3.25% is applicable.

  • ♦ KRGKart Pay Later is powered by BharatX/AuroraX Private Limited. To avail EMI/loan you have to agree to their terms and conditions.

♦ KRGKart Pay Later payment option will appear on the checkout page on order value up to Rs.15000.

♦ Select the KRGKart Pay Later payment option and proceed to the next step to check your eligibility for EMI, enter your mobile number linked to your bank account and verify it with the OTP received from BharatX/AuroraX.

♦ Eligible customers are required to pay the first EMI at the time of placing the order, and the remaining 2 EMIs in the next 2 months on the same date of order.

♦  In case of order cancellation, refund, or in any case the amount paid by the customer will be refunded to the linked bank account within 5 to 7 working days.

Eligibility Criteria to Avail KRGKart Pay Later

1. Link your Primary Account with a good transaction history for optimal credit eligibility.
2. The account holder must be 21 years or above.
3. An account link with a PAN Card is mandatory.
4. Please provide information related to the linked account owner on the KYC steps
5. Users should not have any pending EMIs, otherwise, in some cases, BharatX may not authorize the KRGKart payment later.

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