Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our 7 Days return & replacement policy.
Goods once sold will not be returned or exchanged unless the product delivered by us is in a damaged condition, the wrong product was shipped, the product is in a dead condition or the product is defective.
All returns & replacements will be made in accordance with the product policies.
All returned items must be new and in unused condition, with all original tags and labels attached.
krgkart.com will not accept any return or replacement if the product package seal is broken.
The refund or replacement process will be initiated after the day the product is delivered to the krgkart for return or replacement.Â
The company reserves the right to allow refund or replacement only after being satisfied with the analysis done in its own way.
Please contact us within 24 hours after the product is delivered to you to initiate a return or exchange. Please contact us at: 9830200006 or email us at: [email protected] / [email protected]
Please make unboxing video of the delivered parcel for more convenience.
The replacement and re-delivery process of the product can take approximately 15 days. Delivery time may be extended based on product availability.
Krgkart will refund the entire amount paid by the Customer if the package got damaged during the shipment. *The above mentioned points will apply.
The company may deduct certain charges, if applicable.
The refunded amount will be remitted to the customer’s original payment method or bank details provided by the customer.
The refund amount usually takes 5-7 working days to reflect in your account.
*krgkart.com reserves the right to change/update/remove any content on this page without any prior notice.
Payment Offer: 2% Instant Discount on UPI and bank Transfer Payments.
 Coupon Code: Use code KRGHOLI to get ₹100 off on orders above ₹1000.
Partial COD: Pay 30% Advance now and Balance on Delivery (COD).
*One-time payment gateway fee of 3.25% is applicable.
Eligibility Criteria for KRGKart Pay Later
1. Link your Primary Account with a good transaction history for optimal credit eligibility.
2. The account holder must be 21 years or above.
3. An account link with a PAN Card is mandatory.
4. Please provide information related to the linked account owner on the KYC steps
5. Users should not have any pending EMIs, otherwise, in some cases, BharatX may not authorize the KRGKart payment later.
*KRGKart Pay Later is powered by BharatX/AuroraX Private Limited. To avail EMI/loan you have to agree to their terms and conditions.