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Return & Replacement

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our 7 Days return & replacement policy.

Goods once sold will not be returned or exchanged unless the product delivered by us is in a damaged condition, the wrong product was shipped, the product is in a dead condition or the product is defective.

All returns & replacements will be made in accordance with the product policies.

All returned items must be new and in unused condition, with all original tags and labels attached. will not accept any return or replacement if the product package seal is broken.

The refund or replacement process will be initiated after the day the product is delivered to the krgkart for return or replacement. 

The company reserves the right to allow refund or replacement only after being satisfied with the analysis done in its own way.

Please contact us within 24 hours after the product is delivered to you to initiate a return or exchange. Please contact us at: 9830200006 or email us at: [email protected] / [email protected]

Please make unboxing video of the delivered parcel for more convenience.

The replacement and re-delivery process of the product can take approximately 15 days. Delivery time may be extended based on product availability.


Krgkart will refund the entire amount paid by the Customer if the package got damaged during the shipment. *The above mentioned points will apply.

The company may deduct certain charges, if applicable.

The refunded amount will be remitted to the customer’s original payment method or bank details provided by the customer.

The refund amount usually takes 5-7 working days to reflect in your account.

* reserves the right to change/update/remove any content on this page without any prior notice.
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Payment Offer – 2% Instant Discount on UPI and bank Transfer Payments.
KRGKart Pay Later Term & Conditions
  • ♦ KRGKart Pay Later is currently available for order values up to Rs.15000 with Zero Processing Fee and No Documentation.
  • ♦ KRGKart Pay Later is powered by BharatX/AuroraX Private Limited. To avail EMI/loan you have to agree to their terms and conditions.

♦ KRGKart Pay Later payment option will appear on the checkout page on order value up to Rs.15000.

♦ Select the KRGKart Pay Later payment option and proceed to the next step to check your eligibility for EMI, enter your mobile number linked to your bank account and verify it with the OTP received from BharatX/AuroraX.

♦ Eligible customers are required to pay the first EMI at the time of placing the order, and the remaining 2 EMIs in the next 2 months on the same date of order.

♦  In case of order cancellation, refund, or in any case the amount paid by the customer will be refunded to the linked bank account within 5 to 7 working days.

Eligibility Criteria to Avail KRGKart Pay Later

1. Link your Primary Account with a good transaction history for optimal credit eligibility.
2. The account holder must be 21 years or above.
3. An account link with a PAN Card is mandatory.
4. Please provide information related to the linked account owner on the KYC steps
5. Users should not have any pending EMIs, otherwise, in some cases, BharatX may not authorize the KRGKart payment later.

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